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Privacy Policy

This Privacy Policy describes how Maximize Market Research (“we”, “us”, “our”) collects, uses, and shares your personal information when you use our platform at https://www.maximizemarketresearch.com/ (“Service”). Your privacy is important to us—please read carefully.

1. Information We Collect

  • Account Data: Name, email, organization, payment details, and profile settings.
  • Usage Data: Pages viewed, features used, session duration, IP address, browser type.
  • Support Interactions: Contact form submissions, chat transcripts, email exchanges.
  • Third-Party Integrations: Stripe for billing, email provider for notifications, analytics tools.

2. How We Use Your Information

  • Provide & Improve Service: To authenticate you, personalize content, fix bugs, and develop new features.
  • Billing & Support: To process payments, manage subscriptions, and respond to inquiries.
  • Communications: To send transactional emails (invoices, password resets) and optional marketing.
  • Legal & Security: To comply with law, prevent fraud, and investigate abuse.

3. Cookies & Tracking

We use cookies and similar tracking technologies to remember your preferences, analyze site usage, and provide targeted content. You can manage or disable cookies via your browser settings, but some features may not function properly.

4. Data Sharing & Disclosure

  • Service Providers: We share with Stripe, email services, and analytics partners under strict contracts.
  • Legal Obligations: We may disclose data to comply with subpoenas, court orders, or legal processes.
  • Business Transfers: If we merge or sell assets, user data may transfer—but we’ll honor this policy.

5. Your Rights

  • Access & Portability: Request a copy of your personal data in a machine-readable format.
  • Rectification & Erasure: Correct inaccuracies or ask us to delete your data.
  • Opt-Out: Withdraw consent for marketing emails or analytics tracking at any time.

6. Security Measures

We implement industry-standard controls (encryption, firewalls, access management) to protect your data. In the unlikely event of a breach, we’ll notify affected users within 72 hours.

7. Data Retention

We retain your data for as long as your account is active plus 90 days thereafter, unless a longer retention is required by law.

8. Changes to This Policy

We may update this Privacy Policy periodically. We’ll post the new version here with an effective date and, if material, email you. Continued use after changes means you accept them.

9. Contact Us

Questions? Reach out at privacy@maximizemarketresearch.com or via our Contact page.